Welcome to Cargo Interactive

Cargo Interactive is the gateway to the Department of Immigration and Border Protection's online application, the Common Connect Facility (CCF). This provides online access to a range of DIBP business applications. You must be registered to deal electronically with DIBP before you can login.

Terms and Conditions for use of the Common Connect Facility

To access the Common Connect Facility (CCF) you will need to use your digital signature certificate.

When this site is accessed, used, or viewed, you agree to the terms and conditions set out in the CCF user agreement and the terms and conditions that are set out below. If you do not agree to these terms and conditions, you must immediately cease using the CCF and any applications accessed via the CCF.

You acknowledge that you (rather than Symantec), are exclusively responsible for protecting their Private Key(s) from compromise, loss, disclosure, modification or unauthorised use.

The communicator must only allow private keys to be used in the manner and by the persons permitted by Immigration and Border Protection and the issuing Certificate Authority (CA).

Disclosure of Information

Information regarding cargo, cargo movements, status of cargo, Organisations and individuals provided to you through the Cargo Interactive is confidential. You must ensure that unauthorised persons do not have access to that data and you must not divulge any information to any unauthorised person.

You must not use or allow Immigration and Border Protection systems or information to be used for an unauthorised purpose or to assist, aid, facilitate or participate in any unlawful or illegal activity.

Note: Examples of unauthorised activities are published on the Immigration and Border Protection website. If you are unsure of whether a particular activity is not authorised, seek further guidance from Immigration and Border Protection.


Immigration and Border Protection may refuse to process or respond to a communication from the Communicator or an Associated User or it may suspend or terminate a session with the Communicator or an Associated User for any reason. For example:

  • Immigration and Border Protection has reason to suspect that a Private Key, the Communicator's CCID or digital certificate are being used without the Communicator's authority;
  • Immigration and Border Protection has reason to suspect that the Communicator is engaging in unlawful activity.

More information and the terms and conditions of use for the Common Connect Facility (CCF) can be found here


Do you agree to be bound by the terms of the CCF User Agreement? I do not agree   I agree